Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Grownest, Uroš Hovnik s.p. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or use our website grownest.eu. By using our website, you agree to the practices described in this policy.

1. About Us (Data Controller)

Grownest, Uroš Hovnik s.p.
Cesta Miloša Zidanška 10A, 3230 Šentjur, Slovenia
Registration number: 7484062000
Tax number: 30603005
VAT ID: SI30603005
Email: info@grownest.eu

2. Personal Data We Collect

We collect the following types of information:

  • Personal & Contact Information: Name, email address, shipping and billing address, phone number.
  • Order Information: Products ordered, order history, payment details (we do not store full credit card numbers).
  • Technical Data: IP address, browser type, device information, pages visited, and cookies.

3. How We Use Your Personal Data

We use your data for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about orders and customer support
  • To send important notifications and order updates
  • To improve our website and user experience
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contractual necessity – to fulfill your purchase and delivery
  • Legitimate interest – for fraud prevention, website improvement and customer service
  • Your consent – for marketing emails and non-essential cookies

5. Sharing of Personal Data

We share your data only with trusted third parties when necessary:

  • Shipping carriers (e.g. GLS, Pošta Slovenije)
  • Payment service providers (e.g. WooPayments)
  • Hosting and technical service providers

We do not sell or rent your personal data to third parties.

6. Data Storage and Security

Your data is stored securely on EU-based servers. We use appropriate technical and organisational measures to protect your information.

7. Cookies

We use only essential cookies necessary for the website to function. For full details please see our Cookie Policy.

8. Your GDPR Rights

As an EU resident you have the right to:

  • Access, correct or delete your personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, simply email us at info@grownest.eu.

9. Data Retention

We keep your personal data only as long as necessary for the purposes listed above or as required by law (usually 5–10 years for accounting and order records).

10. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published here with the new “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@grownest.eu